Contact and grievances

Who runs Buildfolk, how to reach us, and how complaints are handled.

Last updated: 19 October 2026

Who runs Buildfolk

Buildfolk is run by Tenali Prem, Vidhya Nagar 1st Line, Guntur, Andhra Pradesh 522001, India. General questions: nexushubcodebased@gmail.com.

Grievance Officer

Under India's Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, complaints go to our Grievance Officer:

Tenali Prem, email nexushubcodebased@gmail.com.

• We acknowledge every complaint within 24 hours and resolve it within 15 days.
• Complaints about content that shows someone in a sexual act or partial or full nudity, or impersonates them, including morphed images, are acted on within 24 hours.
• Requests about your personal data (see access, correction, erasure and the others below) are answered within 30 days.

How to make a complaint

Email the Grievance Officer with:

• your name and the email address of your Buildfolk account, if you have one;
• what the complaint is about, and the link or a screenshot of the content, if it is about content;
• what you would like us to do.

To report a post, comment, message, project or member, the fastest way is the Report option next to it on the site. The person you report is never told who reported them.

Requests about your personal data

You can download your data, correct it or delete your account yourself in Account → Your data. You can also email us to:

• get a summary of your data and who we shared it with;
• correct, complete or update it;
• erase it, unless we must keep it by law (see the Privacy Policy);
• withdraw consent (for members under 18, the parent or guardian can do this from the link in their confirmation email);
• name someone who can use these rights for you if you die or become unable to.

We may ask you to confirm it is really you before acting on a request.

If you are not happy with our answer

• Personal data: after contacting our Grievance Officer, you can complain to the Data Protection Board of India.
• Cyber crime, online fraud or harassment: report it at cybercrime.gov.in or call 1930.
• Images of child sexual abuse: report them at cybercrime.gov.in (you can report anonymously) and use Report on Buildfolk. Do not download or share them.

Requests from authorities

Government agencies and courts can send lawful orders to nexushubcodebased@gmail.com. We respond as the law requires, including within 72 hours where the IT Rules require it, and we keep content removed for breaking the rules, and the sign-up details of deleted accounts, for 180 days for investigations.